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Team service management pulls together and integrates a number of established management methods and techniques in an open source framework for any team to use without reference to consultants. It is intended to complement process centric frameworks notably ITIL and ITSM where management disciplines and the associated processes are defined, but ...
Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Endeavour Software Project Management: Yes Yes Unknown GPL: Java: eGroupWare: Yes Yes Unknown GPL: PHP: enQuire: Yes Unknown Yes Proprietary: Java: FastTrack Schedule: No Yes No Proprietary: Feng Office Community Edition: Yes Yes Yes AGPLv3: PHP: FinancialForce.com: Yes Unknown Yes Proprietary: FogBugz: Yes Yes Yes Proprietary: ASP.NET ...
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Atlassian Corporation (/ ə t ˈ l æ s i ə n /) is an American-domiciled [5] [6] Australian software company that specializes in collaboration tools designed primarily for software development and project management. The company is globally headquartered in Sydney, Australia, with a US headquarters in San Francisco, [7] [8] and over 12,000 ...
In addition, a SIAM team would act as the gatekeeper by enforcing change, security accreditation, testing and release processes. Four different organizational models exist to institutionalize service integration and management in multi-sourcing settings with interdependent services.
Jira (given name) Jira (software), a bug-tracking, issue-tracking and project-management software application; Jira (Toho) or Zilla, a fictional giant dinosaur-like monster; Japan Robot Association or Japan Industrial Robot Association; La Jira, a festival celebrated in some areas of Spain, such as Oviñana; Jira or zira, cumin in Indian cuisine