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  2. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non-conformance. It must be systematically implemented and observed for its ability to eliminate further recurrence of such non-conformation. The Eight disciplines problem solving method ...

  4. Grammar checker - Wikipedia

    en.wikipedia.org/wiki/Grammar_checker

    A grammar checker, in computing terms, is a program, or part of a program, that attempts to verify written text for grammatical correctness. Grammar checkers are most often implemented as a feature of a larger program, such as a word processor, but are also available as a stand-alone application that can be activated from within programs that ...

  5. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...

  6. English grammar - Wikipedia

    en.wikipedia.org/wiki/English_grammar

    English grammar is the set of structural rules of the English language.This includes the structure of words, phrases, clauses, sentences, and whole texts.. This article describes a generalized, present-day Standard English – a form of speech and writing used in public discourse, including broadcasting, education, entertainment, government, and news, over a range of registers, from formal to ...

  7. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  8. Linguistic prescription - Wikipedia

    en.wikipedia.org/wiki/Linguistic_prescription

    v. t. e. Linguistic prescription, also called prescriptivism or prescriptive grammar, is the establishment of rules defining preferred usage of language. [1] [2] These rules may address such linguistic aspects as spelling, pronunciation, vocabulary, morphology, syntax, and semantics. Sometimes informed by linguistic purism, [3] such normative ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

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