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  2. Member Benefits within Assist by AOL - AOL Help

    help.aol.com/articles/assist-by-aol-faqs

    Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

  3. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  4. Assist by AOL - AOL Help

    help.aol.com/products/assist-by-aol

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Assist by AOL Tech problems take many forms, from viruses to slow computers.

  5. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Get friendly tech support online and over the phone with Assist by AOL. Virus removal, slow computers and more. Get affordable expert help today.

  6. Remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Remote_desktop_software

    This is widely used by many computer manufacturers and large businesses help desks for technical troubleshooting of their customer's problems. Remote desktop software captures the mouse and keyboard inputs from the local computer (client) and sends them to the remote computer (server). [1]

  7. Remote support - Wikipedia

    en.wikipedia.org/wiki/Remote_support

    Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

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