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  2. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non-conformance. It must be systematically implemented and observed for its ability to eliminate further recurrence of such non-conformation. The Eight disciplines problem solving method ...

  3. Construction management - Wikipedia

    en.wikipedia.org/wiki/Construction_management

    Construction management ( CM) aims to control the quality of a project's scope, time, and cost (sometimes referred to as a project management triangle or "triple constraints") to maximize the project owner's satisfaction. [ 1][ 2] It uses project management techniques and software to oversee the planning, design, construction and closeout of a ...

  4. Technical peer review - Wikipedia

    en.wikipedia.org/wiki/Technical_peer_review

    The purpose of a technical peer review is to remove defects as early as possible in the development process. By removing defects at their origin (e.g., requirements and design documents, test plans and procedures, software code, etc.), technical peer reviews prevent defects from propagating through multiple phases and work products and reduce the overall amount of rework necessary on projects.

  5. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation especially since ...

  6. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  7. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Configuration management ( CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1] [2] The CM process is widely used by military engineering organizations to manage changes ...

  8. Process safety management - Wikipedia

    en.wikipedia.org/wiki/Process_safety_management

    Process safety management. Process safety management (PSM) is a practice to manage business operations critical to process safety. It can be implemented using the established OSHA scheme [1] or others made available by the EPA, [2] AIChE 's Center for Chemical Process Safety, [3] or the Energy Institute. [4]

  9. Project delivery method - Wikipedia

    en.wikipedia.org/wiki/Project_delivery_method

    Project delivery method. Project delivery methods defines the characteristics of how a construction project is designed and built and the responsibilities of the parties involved in the construction (owner, designer and contractor). [1] They are used by a construction manager who is working as an agent to the owner or by the owner itself to ...