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Let's get you into your account Tell us one of the following to get started: ... Recovery phone number; Recovery email address +1. Enter Country Code Continue ...
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.
Depending on your account's history, it's possible for it to be removed from AOL, CompuServe, or Netscape and be inaccessible. You can always sign up for a new account, just keep in mind that your old username may not be available for you to use. Actions that may result in an account being deleted:
Most such accounts are soft-blocked, meaning a new account may be created while the old one is blocked. This is done because it is the account name, not the behavior of the person behind it, that is the problem. While it is possible to request a change in username, this takes a little longer and requires that a user with global rename access do ...
In most cases, you can use the {{}} template on your talk page to request an unblock. If you have had talk page access removed or find the template to be complicated, you can use the link below to request an unblock via the Unblock Ticket Request System (UTRS).