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Calculation: Availability = Time operators are working productively / Time scheduled Example: Two employees (workforce) are scheduled to work 8 hour (480 minutes) shifts. The normal shift includes a scheduled 30 minute break. The employees experience 60 minutes of unscheduled downtime. Scheduled Time = 960 min − 60 min break = 900 Min
For example, if attrition rate is calculated for Employees with tenure 1 to 4 years, above formula may result artificially inflated attrition rate as employees with tenure more than 4 years are not counted in the denominator. More precise calculations of turnover have also been developed.
An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.
Workforce Modeling is the process by which the need for skilled workers at a particular point in time is matched directly with the availability and preference of skilled workers . The resulting mathematical models may be used to perform sensitivity analysis and generate data output in the form of reports and schedules.
Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
KPI information boards. A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2]
"An Analysis of Sample Attrition in Panel Data: The Michigan Panel Study of Income Dynamics" (PDF). Journal of Human Resources. 33 (2): 251– 299. doi:10.2307/146433. JSTOR 146433. Wooldridge, Jeffrey M. (2010). Econometric Analysis of Cross Section and Panel Data. Cambridge: MIT Press. pp. 837– 842. ISBN 9780262296793