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HMRC chief executive Jim Harra said the committee's claims on its customer service were "completely baseless" and added "we've made huge improvements to our service standards, with call wait times ...
In December, the average waiting time was 28 minutes, according to a letter to the Treasury Committee from HMRC chief executive Jim Harra, Average wait on HMRC helpline almost half an hour Skip to ...
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
Following reports [6] [7] of conflict between HMRC and the Government Digital Service (GDS), HMRC has been developing its own service which allows users to sign in using an existing Government Gateway user ID. [5] HMRC will begin migration from the Government Gateway to the One Login For Government, a new system being developed by GDS, during 2023.
On 10 June 2021 it was announced that HMRC would be vacating the site in favour of a new, purpose built site in Newcastle City Centre. [2] The relocation is expected to take place by 2027, on completion of the new site. [3] It is still unknown what will happen to the site and its remaining tenants such as DWP when HMRC leaves.
HM Customs and Excise (properly known as Her Majesty's Customs and Excise at the time of its dissolution) was a department of the British Government formed in 1909 by the merger of HM Customs and HM Excise; its primary responsibility was the collection of customs duties, excise duties, and other indirect taxes.
BrewDog co-founder James Watt has said he may delay his marriage to reality TV star Georgia Toffolo for three years, in order to avoid missing out on tax relief for investing in her raw dog food ...
In time, operating from these watch houses, the Preventive Water Guard was also given responsibility for providing assistance in the event of shipwrecks. HM Customs, meanwhile, was left with just two cutters of its own: Vigilant (which functioned as a Yacht for the Commissioners) and her tender Fly. With a large number of other naval vessels ...