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These may have different cultures and backgrounds, and can be used to different norms. To unite activities of all employees and restrain from any missed deadline or activity that could affect the company negatively, communication is crucial. Effective workplace communication ensures that all the organizational objectives are achieved.
Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations. Good executive communication helps garner trust between bosses and employees and between team leaders and their direct reports. [1]
Since communications is a rapidly changing area, technological progress seems to often outpace the number of available expert practitioners. This creates a demand for skilled communicators. [2] Communication skills are critical in practically all workplaces, and many day-to-day tasks performed at work are related to the field in some way.
Informal communication, generally associated with interpersonal, horizontal communication, was primarily seen as a potential hindrance to effective organizational performance. This is no longer the case. Informal communication has become more important to ensuring the effective conduct of work in modern organizations.
Effective communication in an organization can be a basis for sound decision-making and planning, facilitates smooth and efficient work and coordination in the organization, increases managerial capacity, can be a useful tool for public relations (image building), increases productivity, and others. [8] [9] [10] [11]
Internal communications (IC) is the function responsible for effective communications among participants within an organization. The scope of the function varies by organization and practitioner, from producing and delivering messages and campaigns on behalf of management, to facilitating two-way dialogue and developing the communication skills ...
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