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Google Voice is a telephone service that provides a U.S. phone number to Google Account customers [4] in the U.S. and Google Workspace (G Suite by October 2020 [5]) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. [6]
A call recording service is a commercial enterprise that can record telephone calls for a fee.. For example, a lawyer needing to record conversations with clients, for example, must be able to capture calls from an office telephone system, from a mobile phone, and a home line.
Direct recording of mobile phone calls requires a hardware adapter connected to the handset. There are many other ways to record mobile phone calls. One approach is to route calls via a new PBX system linked to the recorder. However, such systems are typically expensive to purchase and change the way that calls are made, incurring running costs.
Telephone call recording laws are legislation enacted in many jurisdictions, such as countries, states, provinces, that regulate the practice of telephone call recording. Call recording or monitoring is permitted or restricted with various levels of privacy protection, law enforcement requirements, anti-fraud measures, or individual party consent.
When to record a call: Many small businesses, like tour operators or bed-and-breakfasts, lack the resources to record their customer service calls. And some companies – notably phone and cable ...
One of the parties may record the conversation, either on a tape or solid-state recording device, or they may use a computer running call recording software. The recording, whether overt or covert, may be started manually, automatically when it detects sound on the line , or automatically whenever the phone is off the hook.
A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.
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