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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  4. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    Network congestion is a cause of packet loss that can affect all types of networks. When content arrives for a sustained period at a given router or network segment at a rate greater than it is possible to send through, there is no other option than to drop packets.

  5. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...

  6. Intermittent fault - Wikipedia

    en.wikipedia.org/wiki/Intermittent_fault

    Intermittent faults are common to all branches of technology, including computer software. An intermittent fault is caused by several contributing factors, some of which may be effectively random, which occur simultaneously. The more complex the system or mechanism involved, the greater the likelihood of an intermittent fault.

  7. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    Electronic information stand without an internet connection, at Schiphol Airport, Netherlands. An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, [1] police or security services actions [2] or errors.

  8. Why is the internet down? What to know about the global ... - AOL

    www.aol.com/why-internet-down-know-global...

    Major cybersecurity provider Crowdstrike issued a faulty software updated that impacted users of Microsoft’s Windows operating system, many of whom were greeted with crashing computers and the ...

  9. AOL Mail

    mail.aol.com/d?reason=invalid_cred

    AOL Mail is free and helps keep you safe. From security to personalization, AOL Mail helps manage your digital life Start for free