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  2. Marketing communications - Wikipedia

    en.wikipedia.org/wiki/Marketing_communications

    Marketing communications are focused on the product/service as opposed to corporate communications where the focus of communications work is the company/enterprise itself. Marketing communications are primarily concerned with demand generation and product/service positioning [ 115 ] while corporate communications deal with issue management ...

  3. Whole product - Wikipedia

    en.wikipedia.org/wiki/Whole_product

    In marketing, the whole product concept is the third iteration of a model originally developed by Philip Kotler, a professor at the Kellogg School of Management at Northwestern University. In his book entitled “Marketing Management” Kotler drew attention to the fact that consumers purchase more than the core product itself. And ...

  4. AIDA (marketing) - Wikipedia

    en.wikipedia.org/wiki/AIDA_(marketing)

    The AIDA marketing model is a model within the class known as hierarchy of effects models or hierarchical models, all of which imply that consumers move through a series of steps or stages when they make purchase decisions. These models are linear, sequential models built on an assumption that consumers move through a series of cognitive ...

  5. Marketing mix - Wikipedia

    en.wikipedia.org/wiki/Marketing_mix

    The 7Cs Compass Model extends the 4Cs classification (commodity, cost, communication, channel) with three additional classifications. The 4Cs model provides a demand/customer co-creation alternative to the well-known 4Ps supply side model (product, price, promotion, place) of marketing management. [47] Product → Commodity; Price → Cost

  6. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    The various definitions of customer engagement are diversified by different perspectives and contexts of the engagement process. These are determined by the brand, product, or service, the audience profile, attitudes and behaviours, and messages and channels of communication that are used to interact with the customer.

  7. David Aaker - Wikipedia

    en.wikipedia.org/wiki/David_Aaker

    Aaker is the creator of the Aaker Model, a marketing model that views brand equity as a combination of brand awareness, brand loyalty, and brand associations. [11] The model outlines the necessity of developing a brand identity, which is a unique set of brand associations representing what the brand stands for and offers to customers an aspiring brand image.

  8. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    The adjusted model is a form of interpersonal communication where feedback is almost instantaneous with receiving the message. The adjusted model means that there are many more platforms of marketing with the use of social media, which connects people with more touchpoints. Marketers use the digital experience to enhance the customer experience ...

  9. Product marketing - Wikipedia

    en.wikipedia.org/wiki/Product_marketing

    After that, product managers give the PRD to the engineering team. These roles may vary across companies. In some cases, product management creates both the MRD and the PRD, while product marketing does outbound tasks. Outbound tasks may include trade show product demonstrations and marketing collateral (hot-sheets, beat-sheets, cheat sheets ...