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It is the consumer-facing mortgage lender and servicer of its parent company Mr. Cooper Group. [1] It is one of the largest mortgage servicers in the United States with a servicing portfolio of approximately $1.2 trillion and more than 5.4 million customers.
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On October 31, 2023, Mr. Cooper was the subject of a cyber-attack which forced the company to suspend its online services for four days, from November 1 to November 5, 2023. [17] The company promised to ensure that customers will not be assessed late fees, penalties, or hits to their credit score due to the service outage. [ 18 ]
800-290-4726 more ways to reach ... Mr. Cooper, a popular mortgage lender in the U.S., said it suffered a cyberattack on Oct. 31 that forced it to lock down its systems, preventing customers from ...
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The company was sold to First Union Corp. of Charlotte, N.C., for $2.1 billion in June 1998. First Union, preparing for the Wachovia merger, split The Money Store into four divisions, transferred First Union's bad home equity loans into The Money Store's home equity division, and two years later took a loss provision of $1.7 billion to shut ...
A mortgage servicer is a company to which some borrowers pay their mortgage loan payments and which performs other services in connection with mortgages and mortgage-backed securities. The mortgage servicer may be the entity that originated the mortgage, or it may have purchased the mortgage servicing rights from the original mortgage lender. [ 1 ]