Search results
Results from the WOW.Com Content Network
Mantis Bug Tracker is a free and open source, web-based bug tracking system.The most common use of MantisBT is to track software defects.However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool.
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
BT Redcare is the largest supplier of alarm signalling services for security and fire in the UK. It was established over thirty years ago, and works with both the business and domestic markets. Redcare is a widely deployed service from BT, used in the UK. Redcare signalling is fitted by alarm installation companies (“installers”), then ...
A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England.It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Active fault management addresses this issue by actively monitoring devices via tools such as ping to determine if the device is active and responding. If the device stops responding, active monitoring will throw an alarm showing the device as unavailable and allows for the proactive correction of the problem.