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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  3. Beko - Wikipedia

    en.wikipedia.org/wiki/Beko

    Beko has been the official sponsor of the Turkish, Italian and Lithuanian premier basketball leagues, as well as the 2014 FIBA Basketball World Cup in Spain. [14] Beko is a partner of the Spanish football club FC Barcelona [15] since 2014 and Turkish football club Beşiktaş JK [16] (having previously been their shirt sponsor from 1988 to 2004 [17]) and Turkmen football club FC HTTU. [18]

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

  5. List of MOOC providers - Wikipedia

    en.wikipedia.org/wiki/List_of_MOOC_providers

    US FUN: Digital life and technology, Education and training, Health, Environment and sustainable development, Physics and Chemistry, IT and programming, Political science and international relations, Law, Economy and management, Life Sciences Free access to courses, free and paid certification [1] French, English, Spanish, Arabic, Chinese Non ...

  6. Massive open online course - Wikipedia

    en.wikipedia.org/wiki/Massive_open_online_course

    The courses are free if one does not want a certificate, i.e. audit mode. For certification the platform charges approximately ₹1,000 (approximately US$ 12). A course billed as "Asia's first MOOC" given by the Hong Kong University of Science and Technology through Coursera starting in April 2013 registered 17,000 students. About 60% were from ...

  7. Enterprise feedback management - Wikipedia

    en.wikipedia.org/wiki/Enterprise_feedback_management

    For example, American General Life uses action management capabilities to address service and quality issues throughout the organization in real-time, with survey responses triggering email alerts and case management tools according to business rules. Action alerts allow the company to be more proactive and more quickly address issues with ...

  8. Training - Wikipedia

    en.wikipedia.org/wiki/Training

    An astronaut in training for an extravehicular activity mission using an underwater simulation environment on Earth. Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and ...

  9. Digital marketing - Wikipedia

    en.wikipedia.org/wiki/Digital_marketing

    Advertising revenue as a percent of US GDP shows a rise in digital advertising since 1995 at the expense of print media. [1]Digital marketing is the component of marketing that uses the Internet and online-based digital technologies such as desktop computers, mobile phones, and other digital media and platforms to promote products and services.