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Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
I was able to reach them today using 1-800-934-6489 and repeatedly expressing I wanted Customer Loyalty and a live agent (Xfinity always tries to send you to their worthless automated support). I've also seen online that 1-800-266-2278 is supposed to be a number for Customer Loyalty. Don't get your hopes high though.
XfinityMartyR. To reach our team over the phone, you can call 800-934-6489. We are a corporate team that communicates over social media, and Forums. If you would like to continue privately over our Forums, before you click on the chat icon besure you are logged into your Xfinity account.
1.4K Messages. 9 months ago. Thanks for reaching out, user_f9rso4! I’m sorry you're not able to fins a better deal than what you currently have. The Retention team still exist, but they don't have a direct line. You'd have to call 1-800-Xfinity and request to be transferred to them. 2.
Regards. Hello dgcurtis, If you're looking to get a hold of the retention department they can be contacted at 800-391-30000. The phone # 800-391-3000 only goes to the Comcast Business department. You then have to wait for a rep to be transferred to the retentionunit.
Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.
When your 1-2 year promo ends, simply leave. Luckily there is decent competition in lots of the country now like T-Mobile and Verizon at home 5 g internet. After a few months sign back up with Xfinity as a new customer, or register the account in your spouse’s name if applicable. 4.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
Quick overview of past billing. In March of 2021, my bill was $143.56 as part of a standard two-year contract. In Feb of 2022, the bill raised to $167.86. Next in Jan of 2023, the bill went up to $175.72. Then finally, this month (Feb 2023) cost went up to $181.84. I have documents for all of this.
Comcast_Benny. @user_188804 For the Comcast Business retention team, we have the toll free 1-800-391-3000. Use that, and request to be put through to business loyalty, so that a review can be processed. Can you guys provide me with the loyalty dept phone number and extension, somebody gave me a number [Edited: "Personal Information"] but that ...