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It provides a web-based all-in-one sales platform that features tools for email, phone dialing, pipeline management, forecasting, reporting and more. Base's platform is available on iOS and Android, and was the first full native CRM Android app available. [1] On September 10, 2018 Base was acquired by Zendesk [2] and later rebranded as Zendesk ...
Yelp's website, Yelp.com, is a crowd-sourced local business review and social networking site. [8] The site has pages devoted to individual locations, such as restaurants or schools, where Yelp users can submit a review of their products or services [ 93 ] using a one to five stars rating scale . [ 16 ]
In addition, both B2C and B2B consumers create Sitejabber accounts to rate and review online businesses, providing an overall star-rating as well as evaluating criteria such as service, value, shipping, returns, and quality. Sitejabber is a platform where users can share their experiences and insights about various businesses. [3]
Image credits: DaveSW777 There is a viral thread in the AskReddit community, the author of which once wrote: "Imagine having a reverse Yelp where we rate customers on their attitudes, manners, and ...
The NPS assumes a subdivision of respondents into "promoters" who provide ratings of 9 or 10, "passives" who provide ratings of 7 or 8, and "detractors" who provide ratings of 6 or lower. Calculating the net promoter score involves subtracting the percentage of detractors from the percentage of promoters collected by the survey item. [2]
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.