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[1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]
1996: Staffing service firms Adia and ECCO merge to become Adecco. [5] [6] 2000, Adecco Group acquires Melville, New York–based Olsten's general staffing and information technology business for $1.5 billion. [5] 2009, Adecco made a bid worth $1.17 billion to buy Florida-based MPS Group [7]
In 2016, the association celebrated 50 years of service. [5] The association’s name has changed over the years to reflect changes in the scope —National Association of Temporary Services (1970), National Association of Temporary and Staffing Services (1994); American Staffing Association (1999). [6]
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Download QR code; Print/export Download as PDF; ... Number of employees. 653,300 (2021) ... the company is one of the two largest staffing firms worldwide. [2]
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