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  2. Strategic service management - Wikipedia

    en.wikipedia.org/wiki/Strategic_Service_Management

    Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing. Benefits of strategic service management can include: [1]

  3. Presales - Wikipedia

    en.wikipedia.org/wiki/Presales

    The task of a presales person starts from the initial contact phase and often ends once the customer has been acquired i.e. sale is made. In some cases, pre-sales also will provide some initial or post-sale transitional support. Note that while presales is a part of the sales process, it typically excludes the negotiation and contractual ...

  4. Post-sale restraint - Wikipedia

    en.wikipedia.org/wiki/Post-sale_restraint

    A post-sale restraint, also termed a post-sale restriction, as those terms are used in United States patent law and antitrust law, is a limitation that operates after a sale of goods to a purchaser has occurred and purports to restrain, restrict, or limit the scope of the buyer's freedom to utilize, resell, or otherwise dispose of or take action regarding the sold goods. [1]

  5. IEEE 802.1ad - Wikipedia

    en.wikipedia.org/wiki/IEEE_802.1ad

    This way the service provider can just configure one VLAN for the customer and the customer can then treat that VLAN as if it were a trunk. IEEE 802.1ad was created for the following reasons: 802.1Q has a 12-bit VLAN ID field, which has a limit of 2 12 (4096) tags. With the growth of networks, this limitation has become more acute.

  6. Information Services Procurement Library - Wikipedia

    en.wikipedia.org/wiki/Information_Services...

    This process uses the service description, the situation analysis and the risk analysis as inputs to define an optimal service delivery strategy. The resulting service delivery strategy consists of three elements: A list of actions to mitigate risks; Service execution approach; Service control approach.

  7. Service Design Package (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Service_Design_Package_(ITIL)

    Overall operational strategy, objectives, policy, risk assessment and plans Service acceptance criteria At major stages through the life of a service, the "Service Design Package (SDP)"' will contain project plans, project progress and project outcomes, as well as the business case that justified the service or the transition of the service ...

  8. VLAN - Wikipedia

    en.wikipedia.org/wiki/VLAN

    VLAN cross connect (CC or VLAN-XC) is a mechanism used to create Switched VLANs, VLAN CC uses IEEE 802.1ad frames where the S Tag is used as a Label as in MPLS. IEEE approves the use of such a mechanism in part 6.11 of IEEE 802.1ad-2005 .

  9. IEEE 802.1Q - Wikipedia

    en.wikipedia.org/wiki/IEEE_802.1Q

    IEEE 802.1Q, often referred to as Dot1q, is the networking standard that supports virtual local area networking (VLANs) on an IEEE 802.3 Ethernet network. The standard defines a system of VLAN tagging for Ethernet frames and the accompanying procedures to be used by bridges and switches in handling such frames.

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