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  2. Telecom North America - Wikipedia

    en.wikipedia.org/wiki/Telecom_North_America

    Telecom North America (Telna) was founded in March 2002 by Jean Gottschalk and Herve Andrieu. Telna partnered with 3U Telecom AG, a German long-distance telephone provider, to launch its US subsidiary, incorporated in Nevada, on March 27, 2002.

  3. Last Evenings on Earth - Wikipedia

    en.wikipedia.org/wiki/Last_Evenings_on_Earth

    Last Evenings on Earth (Llamadas Telefonicas in Spanish) is a collection of short stories by the Chilean author Roberto Bolaño, published in 1997 [1] with a translation into English by Chris Andrews published in 2006. The stories in this volume were selected from two Spanish-language collections, Llamadas Telefonicas (1997) and Putas Asesinas ...

  4. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  5. Operator assistance - Wikipedia

    en.wikipedia.org/wiki/Operator_assistance

    A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...

  6. Telephone - Wikipedia

    en.wikipedia.org/wiki/Telephone

    Most telephones also contain an alerting feature, such as a ringer or a visual indicator, to announce an incoming telephone call. Telephone calls are initiated most commonly with a keypad or dial, affixed to the telephone, to enter a telephone number, which is the address of the call recipient's telephone in the telecommunications system, but ...

  7. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked at the median response time for customer Here's the Best Time to Call Customer Service

  8. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Call detail record - Wikipedia

    en.wikipedia.org/wiki/Call_detail_record

    A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such as time, duration ...