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The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]
Instead, ISO 9001 requires that product or service requirements are agreed between the organization and its customers and that the organization manages its business processes to achieve these agreed requirements. ISO 9001 states that the Quality Management System requirements of the standard are generic and are intended to be applicable to any ...
It was released as AS9100 to the international aerospace industry at the same time as the new version of ISO 9001. AS9100A was actually two standards referenced in one publication: Section 1 defines an updated QMS model aligned with the updated ISO 9001:2000 publication while Section 2 defines a legacy model aligned with ISO 9001:1994.
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The International Organization for Standardization (ISO / ˈ aɪ s oʊ /; [3] French: Organisation internationale de normalisation; Russian: Международная организация по стандартизации) is an independent, non-governmental, international standard development organization composed of representatives from the national standards organizations of member ...
TL 9000 Requirements Handbook, whose current release 6.2 includes the full text of ISO 9001:2015 TL 9000 Measurements Handbook, whose most recent release was 5.7 Reports on defect tracking and other measurements at various levels of granularity are accumulated by TL 9000 compliant facilities of certified organizations by the University of Texas ...
Includes Requirements, Design & Development, Control of Production and Release of Products & Services; Chapter 9: Performance Evaluation; Chapter 10: Improvement; The process-oriented approach to business processes that is addressed in the ISO 9001:2015 is the base of the standard.
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