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Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.
Cloud management is the management of cloud computing products and services. Public clouds are managed by public cloud service providers, which include the public cloud environment’s servers, storage, networking and data center operations. [1] Users may also opt to manage their public cloud services with a third-party cloud management tool.
It should only contain pages that are Cloud computing providers or lists of Cloud computing providers, as well as subcategories containing those things (themselves set categories). Topics about Cloud computing providers in general should be placed in relevant topic categories .
Hybrid cloud can also mean the ability to connect collocation, managed and/or dedicated services with cloud resources. [2] Gartner defines a hybrid cloud service as a cloud computing service that is composed of some combination of private, public and community cloud services, from different service providers. [64]
It was the combination of the previous HP Converged Cloud business unit [1] and HP Cloud Services, an OpenStack-based public cloud. It was marketed to enterprise organizations to combine public cloud services with internal IT resources to create hybrid clouds, or a mix of private and public cloud environments, from around 2011 to 2016. [1]
SoftLayer Technologies, Inc. (now IBM Cloud) was a dedicated server, managed hosting, and cloud computing provider, founded in 2005 and acquired by IBM in 2013. SoftLayer initially specialized in hosting workloads for gaming companies and startups, but shifted focus to enterprise workloads after its acquisition.
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