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The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
Centre for Effective Dispute Resolution (CEDR) is a London-based mediation and alternative dispute resolution body. It was founded as a non-profit organisation in 1990, with the support of The Confederation of British Industry (CBI) and a number of British businesses and law firms, to encourage the development and use of Alternative Dispute Resolution (ADR) and mediation in commercial disputes.
Disputes between consumers and businesses that are arbitrated are resolved by an independent neutral arbitrator rather than in court. Although parties can agree to arbitrate a particular dispute after it arises or may agree that the award is non-binding, most consumer arbitrations occur pursuant to a pre-dispute arbitration clause where the arbitrator's award is binding.
The UK adopted the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 on 1 October 2015, [42] which set out rules in relation to ADR and put measures into place to widen the use and application of ADR in disputes with consumers after any available internal procedures have been exhausted ...
The CMA also has consumer protection responsibilities and take on new digital markets regulation responsibilities in late 2024 under the Digital Markets, Competition and Consumers Act 2024. [4] The CMA alongside the European Commission, the United States Department of Justice and the Federal Trade Commission, is a globally important antitrust ...
The BSB is responsible for setting the standards of conduct at the Bar. This is delivered through the BSB Handbook, the current version of which was released in 2020. [8] The BSB Handbook is structured around the Core Duties (Part 2 of the Handbook), which underpin the full regulatory framework. It also has specific rules for certain circumstances.
The OPSS was created in January 2018 from the Regulatory Delivery directorate of the Department for Business, Energy and Industrial Strategy. [1]OPSS is the regulator for all consumer products in the United Kingdom, except for vehicles (regulated by the Driver and Vehicle Standards Agency), medicines (the Medicines and Healthcare products Regulatory Agency) and food (the Food Standards Agency).
The Advisory, Conciliation and Arbitration Service (Acas) is a non-departmental public body of the Government of the United Kingdom. Its purpose is to improve organisations and working life through the promotion and facilitation of strong industrial relations practice. Acas provides employment law and employment relations advice for employers ...