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  2. Five Ws - Wikipedia

    en.wikipedia.org/wiki/Five_Ws

    According to Inoslav Bešker, Professor of Philology at the University of Split in Croatia, the 5 Ws are rooted in the seven questions used in ancient Greece to communicate stories clearly: [9] Although long attributed to Hermagoras of Temnos , [ 10 ] in 2010, it was established that Aristotle 's Nicomachean Ethics is in fact the source of the ...

  3. Open-ended question - Wikipedia

    en.wikipedia.org/wiki/Open-ended_question

    The received wisdom in education is that open questions are broadly speaking 'good' questions. They invite students to give longer responses that demonstrate their understanding. They are preferable to closed questions (i.e. one that demands a yes/no answer) because they are better for discussions or enquiries, whereas closed questions are only ...

  4. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?"

  5. Closed-ended question - Wikipedia

    en.wikipedia.org/wiki/Closed-ended_question

    It is often argued that open-ended questions (i.e. questions that elicit more than a yes/no answers) are preferable because they open up discussion and enquiry. Peter Worley argues that this is a false assumption. This is based on Worley's central arguments that there are two different kinds of open and closed questions: grammatical and conceptual.

  6. Closing (sales) - Wikipedia

    en.wikipedia.org/wiki/Closing_(sales)

    Closing is a sales term which refers to the process of making a sale. The sales sense springs from real estate, where closing is the final step of a transaction. In sales, it is used more generally to mean achievement of the desired outcome, which may be an exchange of money or acquiring a signature. Salespeople are often taught to think of ...

  7. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. AOL Mail for Verizon Customers AOL Mail welcomes Verizon customers to our safe and delightful email experience!

  8. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  9. AOL Mail

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    What if I have questions or need help with AOL Mail? You can find instant answers on our AOL Mail help page . Should you need additional assistance we have experts available around the clock at 800-730-2563.