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  2. Fix issues with AOL Mail image challenges - AOL Help

    help.aol.com/articles/what-should-i-do-if-i-get...

    AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail. These challenges exist to make it harder for hackers to access your accounts. The characters can't be read by a computer and must be entered manually, ensuring only a real person can pass the test. Why am I being ...

  3. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser.

  4. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.

  5. About error message 'We can't sign you in right now. Please ...

    help.aol.com/articles/error-message-we-cant-sign...

    If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version . Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.

  6. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Important - You may not see this option as it yet available for all accounts. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5.

  7. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware or computer viruses. They should also be capable of detecting phishing programs or those ...

  8. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  9. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you recently changed your AOL password, you'll need to update it in the email client you use. Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password.

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