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While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
HVAC system design is a subdiscipline of mechanical engineering, based on the principles of thermodynamics, fluid mechanics, and heat transfer. "Refrigeration" is sometimes added to the field's abbreviation as HVAC&R or HVACR, or "ventilation" is dropped, as in HACR (as in the designation of HACR-rated circuit breakers).
An HVAC component that uses outside air, under suitable climate conditions, to reduce required mechanical cooling. When the outside air’s enthalpy is less than the required supply air during a call for cooling, an economizer allows a building’s mechanical ventilation system to use up to the maximum amount of outside air. enthalpy
More complex HVAC systems can interface to Building Automation System (BAS) to allow the building owners to have more control over the heating or cooling units. [3] The building owner can monitor the system and respond to alarms generated by the system from local or remote locations.
A register is a grille with moving parts, capable of being opened and closed and the air flow directed, which is part of a building's heating, ventilation, and air conditioning (HVAC) system. The placement and size of registers is critical to HVAC efficiency. Register dampers are also important, and can serve a safety function.
[2] [3] Air conditioning is a member of a family of systems and techniques that provide heating, ventilation, and air conditioning (HVAC). [4] Heat pumps are similar in many ways to air conditioners, but use a reversing valve to allow them both to heat and to cool an enclosed space.
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