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  2. Failure reporting, analysis, and corrective action system

    en.wikipedia.org/wiki/Failure_reporting...

    A failure reporting, analysis, and corrective action system (FRACAS) is a system, sometimes carried out using software, that provides a process for reporting, classifying, analyzing failures, and planning corrective actions in response to those failures. It is typically used in an industrial environment to collect data, record and analyze ...

  3. Factor analysis of information risk - Wikipedia

    en.wikipedia.org/wiki/Factor_analysis_of...

    Factor analysis of information risk (FAIR) is a taxonomy of the factors that contribute to risk and how they affect each other. It is primarily concerned with establishing accurate probabilities for the frequency and magnitude of data loss events. It is not a methodology for performing an enterprise (or individual) risk assessment.

  4. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. If not managed, an incident can escalate into an emergency, crisis or disaster. Incident management is therefore the process of limiting the potential disruption caused by such an event ...

  5. Incident management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Incident_management_(ITSM)

    Incident management (IM) is an IT service management (ITSM) process area. [1] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.

  6. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    Critical incident technique. The critical incident technique (or CIT) is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad ...

  7. Microsoft Excel - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Excel

    Microsoft Excel is a spreadsheet editor developed by Microsoft for Windows, macOS, Android, iOS and iPadOS. It features calculation or computation capabilities, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications (VBA). Excel forms part of the Microsoft 365 suite of software.

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