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  2. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our Aol.com sign-in page or the AOL Mail sign-in page.

  3. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  5. About error message 'We can't sign you in right now. Please ...

    help.aol.com/articles/error-message-we-cant-sign...

    Try clearing your web browser's cache and cookies. If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version. Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.

  6. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  7. Enable cookies in your web browser - AOL Help

    help.aol.com/.../enable-cookies-in-your-web-browser

    A cookie is a small piece of data stored on your computer by your web browser. With cookies turned on, the next time you return to a website, it will remember things like your login info, your site preferences, or even items you placed in a virtual shopping cart!

  8. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different web browser. 9. Update your device's operating system to the latest version. 10.

  9. Reset a forgotten password - AOL Help

    help.aol.com/api/articles

    From a desktop or mobile web browser: \n\n. Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. \n\n. From most AOL mobile apps: \n\n. Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. \n\n

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