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American Airlines is testing a new tool to stop passengers from boarding flights ahead of their assigned group. American Airlines' message to boarding group cheats: Wait your turn. Skip to main ...
Boarding group. Eligible travelers. ConciergeKey. ConciergeKey status members. Group 1. Active duty U.S. military (with military ID) First-class tickets
Families, for example, might be booked on several different reservations across more than one group, he said. Airlines typically have workarounds for that, and American noted Wednesday that customers traveling with a companion in an earlier group can simply have a gate agent “override the alert” to continue boarding.
American Airlines' new boarding tech might stop you at now over 100 airports. ... Seth Miller, editor and founder of air travel experience analysis site PaxEx.aero, said he can see the benefits of ...
American Airlines might stop you. In an apparent effort to reduce the headaches caused by airport line cutting, American has rolled out boarding technology that alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.
Last month, American Airlines became the first airline to test a new technology to help crack down on passengers who attempt to cut the line. The technology gives gate agents an audible signal ...
American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to ...
Related: Pete Buttigieg on Fee-Free Family Airline Travel: 'I Do Know What It's Like to Fly with Little Kids' “We are in the early phase of testing new technology used during the boarding process.