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  2. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A simple flowchart representing a process for dealing with a non-functioning lamp. A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their ...

  3. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

  4. FAQ - Wikipedia

    en.wikipedia.org/wiki/FAQ

    The "FAQ" is an Internet textual tradition originating from the technical limitations of early mailing lists from NASA in the early 1980s. The first FAQ developed over several pre-Web years, starting from 1982 when storage was expensive. On ARPANET 's SPACE mailing list, the presumption was that new users would download archived past messages ...

  5. Inter-process communication - Wikipedia

    en.wikipedia.org/wiki/Inter-process_communication

    In computer science, inter-process communication (IPC), also spelled interprocess communication, are the mechanisms provided by an operating system for processes to manage shared data. Typically, applications can use IPC, categorized as clients and servers, where the client requests data and the server responds to client requests. [1]

  6. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. [citation needed]

  7. Karl E. Weick - Wikipedia

    en.wikipedia.org/wiki/Karl_E._Weick

    Karl Edward Weick (born October 31, 1936) is an American organizational theorist who introduced the concepts of "loose coupling", "mindfulness", and "sensemaking" into organizational studies. He is the Rensis Likert Distinguished University Professor at the Ross School of Business at the University of Michigan. [1] [2]

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. Encyclopedia - Wikipedia

    en.wikipedia.org/wiki/Encyclopedia

    Title page of Lucubrationes, 1541 edition, one of the first books to use a variant of the word encyclopedia in the title. An encyclopedia (American English) or encyclopaedia (British English) [1] is a reference work or compendium providing summaries of knowledge, either general or special, in a particular field or discipline. [2][3 ...

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