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Zoho Office Suite is an US web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications.
Zoho CRM was released in 2005, along with Zoho Writer, the company's first Office suite product. [7] Zoho Projects, Creator, Sheet, and Show were released in 2006. [7] Zoho expanded into the collaboration space with the release of Zoho Docs and Zoho Meeting in 2007. In 2008, the company added invoicing and mail applications, reaching one ...
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Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.
A Knowledge base is a special kind of database for knowledge management. It provides the means for the computerized collection, organization, and retrieval of knowledge . It is also used for specified information and as a personal knowledge base .
Wikipedia:Citation templates for templates used to format article references and citations; Wikipedia:Requested templates, to request creation of a template. Category:Wikipedia templates; Special:ExpandTemplates, expands all templates recursively; Use this form to search in the Template: or Template_talk: namespaces. See Help:Searching for more ...
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