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A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back guarantee on the ...
Specsavers Optical Group Limited [1] is a British multinational optical retail chain, which operates mainly in the UK, Ireland, Australia, New Zealand, Canada, and the Nordic countries. The chain offers optometry and optician services for eyesight testing and sells glasses , sunglasses , and contact lenses .
A service guarantee is a marketing tool service firms have increasingly been using to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize their internal management of customer complaint and service recovery. [1]
Target spokespersons have emphasized that the satisfaction guarantee on store brands is still in place, but don’t expect a free pass if you’re trying to return well-worn items. r/Target via ...
Customer satisfaction is an ambiguous and abstract concept and the actual manifestation of the state of satisfaction will vary from person to person and product/service to product/service. The state of satisfaction depends on a number of both psychological and physical variables which correlate with satisfaction behaviors such as return and ...
Backed by the Member’s Mark 100% satisfaction guarantee, the 12-inch mattress is made with advanced cooling gel that staves off heat in the night. Its air channel foam provides superior airflow ...
Accord and satisfaction is a settlement of an unliquidated debt. For example, a builder is contracted to build a homeowner a garage for $35,000. The contract called for $17,500 prior to starting construction, to disburse $10,000 during various stages of construction, and to make a final payment of $7,500 at completion.
Satisfaction Guaranteed typically refers to a legally-binding express guarantee of satisfaction in the contract of a sale of goods. Satisfaction Guaranteed may also refer to: Satisfaction Guaranteed "Satisfaction Guaranteed" (short story), a short story by Isaac Asimov "Satisfaction Guaranteed", a song by The Firm