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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Should you still wish to cancel your premium subscription, follow these steps: Sign into MyAccount. If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel Billing. Select a reason for canceling. Click the cancel link at the bottom of the page.
Click Cancel. Review the confirmation page. Either change to a lower price plan or cancel the account. Click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. You'll receive an email that confirms your service has been canceled. It may take a few hours to complete the cancellation process.
For premium support please call: 800-290-4726 more ways to reach us
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
• Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.