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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
• Inbox Style Select what type of inbox you want. • Mail Away Message Create and enable away messages. • Contacts Choose how you want your Contacts displayed and sorted. • New Mail Select the sound you want played when new email arrives. • Reading Select how you want your emails to be displayed in your inbox.
Digital junk mail is just like the unwanted coupons, flyers and other stuff you get in your mailbox, except your spam folder is separate from your main email inbox — so if you never check it and ...
Open the Spam folder. Select the email. Click Restore to Inbox or Not Spam; Click Ok on the top toolbar to move the message into your inbox. Future messages from this sender will be delivered to the inbox.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
Tap the Inbox icon. Scroll to the bottom of the menu. Tap Create new folder. Enter a new folder name. Tap Save. Delete a folder. A folder must be empty to be deleted. Tap the Inbox icon. Tap and hold on the folder you want to delete. Tap Delete. Tap OK. Empty your trash/spam folder. Tap on the current folder name in the lower left.