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  2. Overview of the updated AOL app experience for iOS

    help.aol.com/articles/overview-of-the-updated...

    Empty your trash/spam folder. Tap on the current folder name in the lower left. Scroll down to the trash or spam folder. Tap on the trash icon on the far right from trash. Tap OK to delete. Rename a folder. Tap the Inbox icon. Tap and hold on the folder you want to rename. Tap Rename. Enter a new folder name. Tap Save. Switch between folders

  3. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your block settings. Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Learn about delivery delays. Messages are often delivered right way though very rarely there may be a delay in transit.

  5. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/missing-emails-check-spam...

    But if you want to totally clean out your spam folder and delete all spam emails in one fell swoop, look for the option to select all spam emails, then delete them with a single click.

  6. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  7. Use filters to sort and organize messages in AOL Mail

    help.aol.com/articles/use-filters-to-sort-and...

    1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails. 5. Click Save.

  8. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters

  9. Create, delete, or rename folders in AOL Mail - AOL Help

    help.aol.com/articles/create-delete-or-rename...

    1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.