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  2. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.

  3. Install and uninstall McAfee Multi Access - AOL Help

    help.aol.com/articles/mcafee-multi-access...

    1. Open your Applications folder. 2. Double-click the McAfee Internet Security Uninstaller. 3. Click Continue. 4. Type in your administrator password and click OK. 5. Click Finish. 6. That's it! McAfee Multi Access has been removed from your Mac computer.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

  5. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    2. Click Security Center. 3. Click Windows Firewall. 4. On the General tab, select the Off (not recommended) option, and then click OK. 5. Close the Windows Security Center window. 6. Close the Control Panel window. Note: To reactivate the Windows XP SP 2 Firewall, repeat steps 1 to 3. On the General tab, select the On (recommended) option, and ...

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.

  7. Enable and disable firewall in McAfee - AOL Help

    help.aol.com/articles/mcafee-enable-and-disable...

    On the Windows taskbar, next to the clock, double-click the McAfee (M) icon. In the McAfee SecurityCenter window, click Web and Email Protection. Click Firewall Off. Click the Turn On button. Click Done. Don't see the McAfee icon next to the clock? If you're using Windows 7 or 8, click the arrow next to the clock to reveal hidden icons.

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.