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2. 13 resume phrases that will get you hired - AOL

   www.aol.com/news/2016-06-23-13-resume-phrases...

   It can be as simple as swapping a verb, noun, adjective or any combination of the three to describe and explain the skills, qualifications and experience you already have written on your resume ...

3. Job Descriptions Decoded: Sales/Customer Service Position - AOL

   www.aol.com/news/2014-05-14-job-descriptions...

   Communication skills are a must, but don't just say you have "strong phone skills." Prove it! For example: "Answered inbound sales calls and effectively solved an average of 15 consumer problems ...

4. Google and Meta both hired me. This résumé got me in their ...

   www.aol.com/news/worked-google-meta-heres-r...

   Remember to nail the essentials: Make your résumé a one-page, black-and-white PDF with a clear name (e.g., "Andrew Yeung's Resume"). Use well-formatted bullet points, proofread for typos, and ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

6. The customer is always right - Wikipedia

   en.wikipedia.org/wiki/The_customer_is_always_right

   "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

7. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]