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  2. Staff and line - Wikipedia

    en.wikipedia.org/wiki/Staff_and_line

    Staff and line are names given to different types of functions in organizations. A line function is one that directly advances an organization in its core work. [1] This always includes production and sales, and sometimes marketing. [2] A staff function supports the organization with specialized advisory and support functions. [3]

  3. Matrix management - Wikipedia

    en.wikipedia.org/wiki/Matrix_management

    [4] This is an example of cross-functional matrix management, and is not the same as when, in the 1980s, a department acquired PCs and hired programmers. [ 5 ] [ 6 ] Often senior employees, these employees are part of a product-oriented project manager's team but also report to another boss in a functional department.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM tools with marketing automation capabilities can automate repeated tasks, for example, sending out automated marketing emails at certain times to customers or posting marketing information on social media. The goal with marketing automation is to turn a sales lead into a full customer.

  5. Marketing management - Wikipedia

    en.wikipedia.org/wiki/Marketing_management

    For example, in a small- and medium-sized enterprises, the managing marketer may contribute to both managerial and marketing operations roles for the company brands. In a large consumer products company, the marketing manager may act as the overall general manager of his or her assigned product. [ 12 ]

  6. Business relationship management - Wikipedia

    en.wikipedia.org/wiki/Business_relationship...

    defined relationship types, in which each type has a specified purpose, associated roles, and a measurable outcome; a set of processes that make up the business relationship lifecycles; a set of principles that apply specifically to these lifecycle processes; Assets and products derived from the BRM model are meant to inform and support:

  7. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  8. Object–role modeling - Wikipedia

    en.wikipedia.org/wiki/Object–role_modeling

    Object–role modeling (ORM) is used to model the semantics of a universe of discourse. ORM is often used for data modeling and software engineering . An object–role model uses graphical symbols that are based on first order predicate logic and set theory to enable the modeler to create an unambiguous definition of an arbitrary universe of ...

  9. Relational model - Wikipedia

    en.wikipedia.org/wiki/Relational_model

    The relational model (RM) is an approach to managing data using a structure and language consistent with first-order predicate logic, first described in 1969 by English computer scientist Edgar F. Codd, [1] [2] where all data are represented in terms of tuples, grouped into relations.