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If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
In many cases programs may appear to be hung, but are making slow progress, and waiting a few minutes will allow the task to complete. Modern operating systems provide a mechanism for terminating hung processes, for instance, with the Unix kill command, or through a graphical means such as the Task Manager's "end task" button in Windows (select the particular process in the list and press "end ...
To completely clear the cache in Internet Explorer 9 and later versions: Click "Tools" (the Gear-shaped button on the top-right section of the browser), point to "Safety" and click "Delete Browsing History…" (keyboard shortcut: Ctrl+⇧ Shift+Del). Select "Temporary Internet Files" at the top, and click "Delete".
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However, Internet Explorer 4 created a controversy with its shell integration with Windows Explorer. With later versions, removal (or inability to do so) became more complicated. With the release of Internet Explorer 7, shell integration began being reduced, such as changing ActiveX hosting and a different look than Windows Explorer.