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Dialing *70 can prevent the call from completing when the phone line does not have the call waiting feature active. Leave this option unchecked if you are no longer able to connect. 3. Check or uncheck, “I have to dial this number to reach an outside line” depending on your telephone line. Normally, this should not be selected.
If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page ...
• Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
5. Select 2-3 access phone numbers and click Next. Note: You cannot manually type in an access number. An access number can only be selected from the list provided. 6. Confirm your settings and click Next. 7. Click Sign on.
If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured. Clear your browser's cache