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In call centers, a bonus–malus arrangement is a section in the contract between the company buying the call center services (buyer) and the company providing the call center services (call center) allowing for a payment to be made from one company to the other. As part of the contract, both companies agree on a set of Key Performance ...
Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
Meaning: Search Engine Optimisation 5. FTE Meaning: Full Time Equivalent 6. AWOL Meaning: Absent Without Leave 7. IRL Meaning: In Real Life 8. B2B Meaning: Business-to-business 9. WFH Meaning ...
A definition states the meaning of a word using other words. This is sometimes challenging. Common dictionaries contain lexical descriptive definitions, but there are various types of definition – all with different purposes and focuses. A definition is a statement of the meaning of a term (a word, phrase, or other set of symbols).
Langenscheidt dictionaries in various languages A multi-volume Latin dictionary by Egidio Forcellini Dictionary definition entries. A dictionary is a listing of lexemes from the lexicon of one or more specific languages, often arranged alphabetically (or by consonantal root for Semitic languages or radical and stroke for logographic languages), which may include information on definitions ...
In non-expansion states, people below the poverty level get no help, because private insurance subsidies are available only to people who earn more than that. If the Affordable Care Act were repealed, the national uninsured rate would rise, a trend that would hit hardest in those states that had more uninsured before the law.
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