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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Unlike POP3, your messages aren't downloaded to your computer or device, thus you can sync your account on multiple platforms. If you switch from POP3 to IMAP, only new messages will move from the server to your devices.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app: •Update the operating system for your device. For instructions, see your device manufacturer. • Delete and re-add your AOL Mail account in your device's mail app.
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Use the IMAP settings below to download your email from AOL Mail into a third-party email app, like Thunderbird, Outlook, or Mac Mail. For accounts with a lot of content, it can take several days or longer to download everything.
Microsoft’s Outlook and Teams apps have stopped working properly amid what appears to be a major outage. Both apps are part of the Office 365 suite, Microsoft’s offering for businesses. The ...