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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @verizon.net, and that the SSL encryption is enabled for incoming and outgoing mail.
Beyond on premises installations of Exchange, the various personal and enterprise hosted services from Microsoft also utilize EAS, including Outlook.com and Office 365. The built-in email application for Windows 8 desktop, Mail app, also supports the protocol. [4] Apart from the above, EAS client support is not included on:
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Update email settings in Outlook. Using a PC - Follow the instructions under "Use advanced setup to add a POP or IMAP email account in Outlook for PC." Using a Mac - Follow the instructions under "Add more accounts."
Use the IMAP settings below to download your email from AOL Mail into a third-party email app, like Thunderbird, Outlook, or Mac Mail. For accounts with a lot of content, it can take several days or longer to download everything.