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Cost to Serve (CTS or C2S) is an accountancy and financial planning tool used to calculate the profitability of serving the needs of a particular customer account, based on the actual business activities and overhead costs incurred in servicing that customer or customer type. [1]
Labor costs are usually calculated from wages, benefits, burden, and workers' compensation. Equipment costs are calculated from purchase price, taxes, fuel consumption, and other operating expenses. Item or Activity Detail: The detail to each item includes all the resources required to complete each activity, as well as their associated costs.
This may be called costing or pricing. In estimating for contracting, the cost is what something costs you to build, and price is what you charge another party for building it. RSMeans refers to this as, "Price the quantities." [25] ASPE recommends the "quantity times material and labor costs format" [27] for the compilation of the estimate ...
Apptio, Inc. is a Bellevue, Washington-based company founded in 2007 that develops technology business management (TBM) software as a service (SaaS) applications. [3] [4] [5] Apptio enterprise apps are designed to assess and communicate the cost of IT services for planning, budgeting and forecasting purposes; [6] Apptio's services offer tools for CIOs to manage technology departments' storage ...
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1:1 – The company loses money (if we take the cost of providing the service into account) Less than 1:1 – The company gets into financial difficulties because more is paid for customers than they are worth. 3:1 – A very good level because the customer relationships are solid and customers are acquired for the right price.
The model then provides as output various resources requirements in cost and time. Some models concentrate only on estimating project costs (often a single monetary value). Little attention has been given to the development of models for estimating the amount of resources needed for the different elements that comprise a project. [1]
Software as a service (SaaS / s æ s / [1]) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. [2] Unlike other software delivery models, it separates "the possession and ownership of software from its use". [3]
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