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The actual number assigned to a particular place in the Z-order is sometimes known as the z-index. In particular the CSS property that sets the stack order of specific elements is known as the z-index. An element with greater stack order is always in front of another element with lower stack order.
To demonstrate specificity Inheritance Inheritance is a key feature in CSS; it relies on the ancestor-descendant relationship to operate. Inheritance is the mechanism by which properties are applied not only to a specified element but also to its descendants. Inheritance relies on the document tree, which is the hierarchy of XHTML elements in a page based on nesting. Descendant elements may ...
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1]
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A web style sheet is a form of separation of content and presentation for web design in which the markup (i.e., HTML or XHTML) of a webpage contains the page's semantic content and structure, but does not define its visual layout (style).