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  2. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  3. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.

  4. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly. Sign in again

  5. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help?

  6. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. How do I get an authenticator app? Download an authenticator app from the Google Play Store or App Store.

  7. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

  8. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

  9. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    Similarly, if you have the account password but not the verification code, you can't access your account. Scammers also need both "keys" to break into your account.

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