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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  3. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  4. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    On Android devices, Google Chrome or a Chrome-based browser must be installed and enabled for you to sign in. Update your device's software The AOL app works best on the latest version of Android software.

  7. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    2. Update your browser to the latest version. 3. Close and restart the browser. 4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different ...

  8. Access AOL Mail on mobile devices

    help.aol.com/articles/aol-mail-mobile-mail

    With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS. Use AOL Mail on an iOS device If you want to use the email app that comes with your iOS device, just add your AOL Mail account through your device's settings .

  9. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Visit AdBlock Plus's site for more detailed info. 1. Click the AdBlock Plus icon at the top-right of your browser. 2. Click the This website toggle to disable. 3. Click Refresh.

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