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Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.
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The Certified Service Center designation is presented to those service facilities that show they have a percentage of technicians and service managers certified, utilize a code of conduct, provide a service warranty and insurance coverage, adhere to zoning laws, use industry-approved equipment, and provide a clean and accessible facility.
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users.
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related to: asus local on site service technician