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If Windows Media Player is not up to date, you may experience issues while trying to view videos. You can update your Windows Media Player using the Windows Automatic Update feature. 1. Sign on to the AOL service or connect to your internet service provider as you normally would. 2.
If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are still unable to connect, please contact your broadband provider for assistance.
• Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
• Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
Computer tune-ups. Remove junk, optimize storage and speed up your slow computer. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.