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In August 2015, [24]7.ai acquired Campanja, a Search Engine bidding platform with offices in Stockholm, London, Palo Alto, Chicago and New York, adding real-time marketing capability to the [24]7.ai offering. In July 2015, the company announced it had become "the world's largest provider of chat agents, with more than 5,000 dedicated chat ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.