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Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.
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Better Business Bureau (BBB)'s new Scam Survival Toolkit can help guide survivors of scams through the recovery process. Scams affect people of all walks of life.
The scammer may block the victim from viewing their screen, claiming that it is the result of malware or of a scan being run, and use this time to search the victim's files for sensitive information, attempt to break into the victim's bank account with stolen or found credentials or activate the webcam and see the victim's face. [37]
If your account is past due or you want to upgrade your account to a paid plan or Premium Service, you’ll need to update your account’s payment method. 1. Learn which payment methods are available for AOL services. 2. Learn how to add, change or delete a payment method.